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Services Provided by the CyberWATCH Underground
1. Technical services related to the CU proper and its direct infrastructure,
including technical consultation with local site staff (e.g, OIT) and
technical planning
2. CUTS configuration, testing, deployment consultation, maintenance
and troubleshooting
3. CU Network Health Monitoring
Including, but not necessarily limited to :
-- CU Status (sites up/down)
-- CUTS status (up/down)
-- Inside + Outside Interface status (up/down),
-- Inside + Outside Interface bytes sent/received
-- CPU and Memory utilization (health monitor for encryption)
-- General hardware health (internal temperature, swap use, etc)
--Verification of proper configuration
4. Reporting of Monitoring/Status
5. Maintenance of site contact list
6. Maintenance of policies and procedures
Services NOT Provided by the CyberWATCH Underground
The responsibility of the CU ends with the CUTS. The CU does not provide
regular technical consultation on systems attached to the CUTS. That
said, the personnel maintaining the CU will likely either be involved
in collaboration on projects using ther CU or otherwise informally available
at their own discretion.
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